The mark of a luxury retailer doesn’t just lie in the quality of the products that it offers, but also in the immersive shopping experience that it provides. Having broken new ground here as the first department store to hold in-store fashion shows and private shopping events, Robinsons continues to re-invent the shopping experience with a luxurious first—complimentary personal shopping services conducted in the exclusive private shopping suite on Level Three.

Whether you’re on the hunt for Christmas gifts, or simply too strapped for time to update your wardrobe or find that knockout outfit for a special occasion, there is no task too great for the personal shopping team at Robinsons The Heeren. All you have to do is to book an appointment on the website and fill up a questionnaire via email for them to find out more about your personality, taste and requirements. Then once you’ve settled into the privacy and comfort of your Personal Shopper suite, a carefully curated selection of pieces will be waiting for you to try on at your leisure, along with matching shoes and accessories.

With over 380 brands stocked across six levels of Robinsons The Heeren, the trained eyes of personal shoppers are a boon to navigate the racks, and is also a great way to discover Asian brands like Playhound, Core Women and Womb. The Robinsons personal shoppers also make it a point to select items that they think will push your taste boundaries a little, just so you don’t get stuck in a style rut. After all, what’s the fun in playing dress-up if you don’t get a little experimental? But beware, with all that undivided attention and a flute of champagne in hand, one could easily get used to the luxurious experience—and will make you wonder how you ever got by without it.

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